FAQs

Give us a call and talk with one of our customer service representatives to ensure that we get all the information necessary to do an accurate quote.

A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person. On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.

Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.

We prefer you don’t. Images that you see online may be crisp and clean but, when you pull them for print purposes, they are far too low in resolution. Most web graphics or images are saved at 72 PPI while print requires a minimum of 300 DPI.

Web images are generally thought of in PPI (pixels per inch). So let’s say we have a JPEG image at 640X480 and you want to print it at 300dpi (DPI is dots per inch and is the print standard. 300dpi is the minimum required for a quality printed image.). Divide your pixels by the resolution dots. Take 640 and divide by 300 and 480 divided by 300. You get 2.13 x1.6 so if you print this picture you will get a 2.13′′ x1.6′′ at 300dpi.

Let’s try the same principle backwards. Say you want to print an 8X10 picture at 300 dpi. How big should your JPEG be?Multiply the DPI x THE SIZE OF THE PRINT. 300 times 8 is 2400 and 300 times 10 is 3000. You would need a JPEG at 2400 X 3000.

Take a look at this basic conversion: Based on 72ppi images to 300dpi.

IMAGE SIZE: 640 x 480 at 72ppi
PRINT SIZE: 2.13′′ x 1.2′′
IMAGE SIZE: 1200 x 1800 at 72ppi PRINT SIZE: 4′′ x 6′′
IMAGE SIZE: 1500 x 2100 at 72ppi PRINT SIZE: 5′′ x 7′′
IMAGE SIZE: 2400 x 3000 at 72ppi PRINT SIZE: 8′′ x 10′′

Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.